Customer Support
At Pinnacle Union Bank, our mission is to provide our customers with innovative, secure, and accessible banking solutions that empower them to achieve their financial goals. We are committed to delivering exceptional service, fostering trust, and promoting financial literacy in our communities.
Our vision is to be a leading online banking institution known for our customer-centric approach and technological advancements. We aspire to create a seamless banking experience that adapts to the evolving needs of our clients, helping them thrive in a digital financial landscape.
At Pinnacle Union Bank, our goals are designed to guide our commitment to excellence and ensure that we meet the evolving needs of our customers and the communities we serve.
Access your funds conveniently at any time through our secure online banking, mobile app, or at any of our branches. Enjoy flexible withdrawal options with daily limits tailored to your account type, ensuring you have access to your money when you need it.
Effortlessly deposit funds into your account via mobile check deposit, wire transfer, or in-branch deposit services. Pinnacle Union Bank offers same-day processing on most deposits to keep your account balance up-to-date and your funds readily accessible.
Transfer funds globally with ease using our fast transfer service. Whether it’s a domestic or international transaction, Pinnacle Union Bank ensures swift, secure, and reliable delivery of your money to any bank worldwide. Track transfers in real time and experience competitive rates and low fees for efficient money management.
Enjoy some of the lowest transaction fees in the industry, designed to maximize your savings on every transfer, withdrawal, or payment. Whether you’re sending funds locally or internationally, Pinnacle Union Bank offers competitive rates that make every transaction affordable, with no hidden charges.
Your security is our top priority. Pinnacle Union Bank employs advanced encryption, multi-factor authentication, and 24/7 fraud monitoring to ensure every transaction and account detail remains fully protected. Trust in our commitment to safeguarding your financial information with the highest industry standards.
Digital Banking Solution Est. 1990
Easily transfer funds within your Pinnacle Union Bank accounts or to other banks, both domestically and internationally. Our secure and user-friendly online banking platform allows you to send money with just a few clicks. Enjoy quick transfers, set up recurring payments, and monitor your transactions—all from your mobile device or computer.
Our range of deposit schemes is designed to meet your savings and investment goals. Choose from options like high-interest savings accounts, fixed deposits, and retirement accounts, each offering competitive rates and flexible terms. Whether you’re planning for the future or looking to grow your savings, Pinnacle Union Bank’s deposit schemes provide a secure and rewarding experience.
Access flexible loan solutions tailored to meet your financial needs, whether it’s for a home, car, personal expenses, or business expansion. Pinnacle Union Bank offers competitive interest rates, straightforward application processes, and personalized support to make borrowing easy. Explore options and apply online to find the right loan for you, with terms designed to fit your budget.
Opening an account with Pinnacle Union Bank is a straightforward process. Simply visit our website and click on the "Open an Account" button. Fill out the online application form with your personal information, select the type of account that suits your needs, and submit your application. Enjoy a hassle-free experience as you embark on your financial journey with us.
After submitting your application, you will undergo a quick verification process to ensure the security of your account. You may be asked to provide additional documentation to confirm your identity, such as a government-issued ID or proof of address. Once your information is verified, you’ll receive confirmation, and your account will be ready for use.
Once your account is open, you can make deposits easily through various methods. Choose from online transfers, direct deposits from your employer, or physical checks. Pinnacle Union Bank offers flexible deposit options to help you fund your account conveniently, allowing you to start managing your finances right away.
At Pinnacle Union Bank, our commitment to customer service is paramount. Whether you need assistance with your account, have questions about our services, or require help with transactions, our dedicated support team is available 24/7. Reach out via live chat, phone, or email, and experience the personalized service that sets us apart.
Don’t find your answer here? just send us a message for any query.
Contact with UsTo open an account, simply click on the "Open an Account" button on our homepage. You’ll need to provide some personal information, identification, and agree to our terms and conditions. The process is quick and can be completed entirely online.
We offer various account types, including personal savings and checking accounts, high-interest accounts, business checking, and specialized accounts for retirement and investment purposes.
Yes, your security is our top priority. We use advanced encryption and fraud detection to safeguard your funds and personal information. Pinnacle Union Bank is also insured by FDIC, protecting your deposits up to $250,000 per account.
Absolutely! With our online banking platform and mobile app, you can securely access and manage your accounts from anywhere in the world.
To apply for a loan or credit, visit our "Loans & Credit" page and select the type of loan you need. Our online application process is simple and fast, with instant feedback on pre-approval in most cases.
If you notice any suspicious activity, contact our 24/7 customer support team immediately. We will help secure your account, investigate the issue, and guide you on the next steps.
You can transfer funds easily through our online banking portal or mobile app. Select the "Transfer Funds" option and follow the prompts for same-bank or external transfers.
Our customer support team is available 24/7 to assist you. You can reach us via live chat on the website, call our toll-free number, or send an email to our support team for any account-related inquiries.