At Pinnacle Union Bank, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our banking services. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect personal information from you when you open an account, apply for services, or communicate with us. This information may include:
- Name
- Contact information (email address, phone number, mailing address)
- Date of birth
- Social Security number or Tax ID number
- Financial information (account numbers, transaction history)
- Identification documents for KYC compliance
2. How We Use Your Information
Your personal information may be used for various purposes, including:
- To process your account applications and provide banking services
- To verify your identity and comply with legal obligations (e.g., KYC and AML regulations)
- To communicate with you regarding your account and provide customer support
- To send you important updates, promotions, and information about our products and services
- To improve our services and enhance your customer experience
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
- To comply with applicable laws and regulations
- To respond to legal requests or government inquiries
- To protect our rights, property, or safety, or that of our customers and others
- To service providers and partners who assist us in our operations and are bound by confidentiality obligations
4. Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure servers, and regular security assessments.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have questions about your information, please contact our customer support team.
6. Changes to This Privacy Policy
Pinnacle Union Bank reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at [insert contact information].
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.