Frequently Asked Questions

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To open an account, simply click on the "Open an Account" button on our homepage. You’ll need to provide some personal information, identification, and agree to our terms and conditions. The process is quick and can be completed entirely online.

We offer various account types, including personal savings and checking accounts, high-interest accounts, business checking, and specialized accounts for retirement and investment purposes.

Yes, your security is our top priority. We use advanced encryption and fraud detection to safeguard your funds and personal information. Pinnacle Union Bank is also insured by FDIC, protecting your deposits up to $250,000 per account.

Absolutely! With our online banking platform and mobile app, you can securely access and manage your accounts from anywhere in the world.

To apply for a loan or credit, visit our "Loans & Credit" page and select the type of loan you need. Our online application process is simple and fast, with instant feedback on pre-approval in most cases.

If you notice any suspicious activity, contact our 24/7 customer support team immediately. We will help secure your account, investigate the issue, and guide you on the next steps.

You can transfer funds easily through our online banking portal or mobile app. Select the "Transfer Funds" option and follow the prompts for same-bank or external transfers.

Our customer support team is available 24/7 to assist you. You can reach us via live chat on the website, call our toll-free number, or send an email to our support team for any account-related inquiries.

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